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  • WorkSpaces Manager Administration Guide for Version 6
  • Introduction
  • USER Section
    • User Dashboard
    • Change Password
  • ADMIN Section
    • Admin Dashboard
    • User Preferences
    • WorkSpaces Personal
    • WorkSpaces User Tab
    • Metrics
    • WorkSpaces Pools
    • Secure Browser
    • Users
    • Task Queue
    • Update
    • Reports
  • CONFIGURATION Section
    • Settings
      • Licensing
      • Enterprise Settings
      • Active Directory (Single or Multiple Domains)
      • WorkSpaces (Personal)
      • WorkSpaces (Secure Browser)
      • WorkSpaces (Pools)
      • Amazon Web Services
      • Remote Service Account
      • Email
      • Auto Change Compute Type
    • Schedule Rebuild
    • Schedule Start
    • Fixed Tags
    • AP Profiles
    • Custom Password Module
    • Branding
  • RESOURCES Section
    • Bundles
    • Directories
    • Regions
    • Images
    • Email Templates
  • SECURITY Section
    • Portal Users
    • Roles
  • SUPPORT Section
  • Appendices
    • Cost Optimizer Verification
    • How do I create a WorkSpace for a user?
    • Adding a single new user and creating them a WorkSpace
    • Copy an existing user and creating them a WorkSpace
    • Creating a WorkSpace from a user already in Active Directory
    • Auto-Provision by AD Group
    • Adding Another Domain
    • Multi AWS Accounts
      • Testing Multi-Accounts
      • KMS Multi-Accounts
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  1. ADMIN Section

WorkSpaces User Tab

PreviousWorkSpaces PersonalNextMetrics

Last updated 9 days ago

This information can be accessed by selecting a specific WorkSpace in the WorkSpaces section under the Admin tab. This will display a detailed overview of the WorkSpace and its associated user, including newly added metrics such as:

  • Created: The date the WorkSpace was provisioned.

  • Billing: Reflects the effectiveness of cost management. Clicking on this metric will take you directly to the Cost Optimization Report, where you can analyze detailed cost data and optimization opportunities.

  • Performance: Represents the operational efficiency of the WorkSpace. Clicking on this metric will take you to the Underprovisioned WorkSpaces Report, where you can review WorkSpaces that may require additional resources.

You will find essential WorkSpace controls at the bottom of your screen, including icons for Refresh, Stop, Reboot, Restore, and Rebuild.

Rebuilding vs Restoring

Rebuild: Rebuilds the WorkSpace to its original bundle/image, retaining the D:\ drive (or /home in Linux) contents from the last backup, while resetting the C:\ drive (or root / in Linux).

Restore: Restores the WorkSpace to the last known good backup (automatically taken by AWS every 12 hours).

From the dropdown menu at the top right, you will see a list of possible actions, depending on your per

  • RDP: If RDP is enabled in the Configurations > Settings > Remote Services menu, this will download an RDP file with the necessary details to connect to a user’s WorkSpace.

Note: RDP is not a session that shadows the user. It simply allows administrators to connect to a WorkSpace for support purposes

  • Dameware: If Dameware is enabled in the Configurations > Settings > Remote Services menu, this will download a BAT file containing the necessary details to initiate a remote connection to a user’s Workspace using Dameware.

  • Copy MSRA to Clipboard: Copies the MRSA key to your clipboard. This key is typically used for authentication, encryption, or secure communication between systems. Once copied, you can paste it into a required field or document for further use, such as establishing a secure connection or verifying a device's identity.

For proper functionality of MSRA, an SSL certificate must be installed on the WSM appliance.

  • Terminate: Permanently deletes a WorkSpace, resulting in the loss of all data.

  • Schedule Termination: Schedules a WorkSpace termination at a specified date and time.

  • Change WorkSpace Type: Allows switching to a different instance type (can only be changed every 24 hours).

  • Change WorkSpace Mode: Switches between ALWAYS_ON and AUTO_STOP modes.

  • Change WorkSpace Volumes: Increases the size of the C:\ and D:\ volumes (cannot decrease size).

  • Change Protocol: If a WorkSpace was initially created with the PCoIP protocol, the 'Change Protocol' option allows you to switch between PCoIP and Amazon's WSP protocol, with a limit of two switches within 24 hours. The change of protocol will initiate an instant reboot

  • Manage Tags: Adds tags to a WorkSpace.

You can also use Fixed Tagging to provide consistent tagging on your WorkSpaces.

  • Change Reboot Hour: If "Auto Reboot" is enabled in Options > Settings, this allows you to set a specific reboot time for individual WorkSpaces. By default, WorkSpaces do not reboot automatically, but this option enables scheduling a reboot at a time that best suits your users.

  • Migrate: to migrate a user from one bundle to another.

  • Create Image: Captures a custom image of the current AWS Workspace.

If you prefer not to have your WorkSpace rebooted or rebuilt according to a schedule, you can set a user WorkSpace tag as NoRebuild = True and/or NoReboot = True.

Other Metrics on the WorkSpaces User Tab