In the WorkSpaces Manager dashboard, go to the ‘Users’ section and select the ‘Actions’ button on the right-hand side. You will see an option for ‘Import Users’.

You will now see the following screen where you will be guided on how you need to fill in the template.

Select ‘Template’ and the template (Import_Template.xlsx) will be automatically downloaded. You will already have a sample user in there so you can see what you need to fill in. You will need to ensure that you have the correct Directory ID (as you may have more than one depending on where in Active Directory you want the users WorkSpace to be created) as well as the correct Bundle ID for the user (which may contain a different application set from other users).

  • If you do not wish to create the user a WorkSpace at this point, set CreateWorkspace to FALSE
  • If you do not wish to copy from a template user, set CopyUser to FALSE. You can specify which OU to place the new user in by entering the full OU location in the CreateOU column.
  • If you want to copy from a template user, set CopyUser to TRUE and specify the username. This will place the copied user in the same OU as the template user. At this point, the process ignores whatever is in the CreateOU column.

Once you have filled in the users that you will need to back to the ‘Import’ screen, select your template from ‘Choose File’ and then select ‘Import File’.

When you select ‘Import File’, you are automatically taken to the ‘Task Queue’ option where you are advised of the status of your request. If you fill in an information incorrectly (such as DirectoryID and\or BundleID) then you will get an error stating that the WorkSpace could not be created.

The Task Queue will tell you at what stage the job is at. It will:

  • Change User to TRUE when the user account is created.
  • Change WorkSpace to TRUE if a WorkSpace has completed creation.
  • Change Invite to TRUE if a user has been sent an email inviting them to connect to their WorkSpace.
  • Change Completed Status to TRUE if (a) a user account has been created but no WorkSpace creation was specified in the template or (b) a user account and WorkSpace has been created.

  • If you do not wish to copy from a template user, set CopyUser to FALSE. You can specify which OU to place the new user in by entering the full OU location in the CreateOU column.
  • If you want to copy from a template user, set CopyUser to TRUE and specify the username. This will place the copied user in the same OU as the template user. At this point, the process ignores whatever is in the CreateOU column.

Once you have filled in the users that you will need to back to the ‘Import’ screen, select your template from ‘Choose File’ and then select ‘Import File’.

When you select ‘Import File’, you are automatically taken to the ‘Task Queue’ option where you are advised of the status of your request. If you fill in an information incorrectly (such as DirectoryID and\or BundleID) then you will get an error stating that the WorkSpace could not be created.

The Task Queue will tell you at what stage the job is at. It will:

  • Change User to TRUE when the user account is created.
  • Change WorkSpace to TRUE if a WorkSpace has completed creation.
  • Change Invite to TRUE if a user has been sent an email inviting them to connect to their WorkSpace.
  • Change Completed Status to TRUE if (a) a user account has been created but no WorkSpace creation was specified in the template or (b) a user account and WorkSpace has been created.

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