# Alternate Email Setup (AD)

To configure **Alternate Email**, you must first define the alternate email address in Active Directory.

In **Active Directory Users and Computers**, ensure **Advanced Features** is enabled under the **View** menu to expose additional attributes.

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Open the properties of the required user, navigate to the **Attribute Editor**, and select an attribute such as **msDS-cloudExtensionAttribute15**. Edit this attribute and enter the alternate email address.

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In **WorkSpaces Manager**, navigate to **Configurations > Settings > Email**. Enable **Alternate Email**, then specify the Active Directory attribute used (e.g. *msDS-cloudExtensionAttribute15*). Set the **Update Frequency** (default is 15 minutes) and define the **Alternate Email Tag**. A corresponding tag must be created under **Fixed Tags** and assigned to the WorkSpace for alternate email delivery to take effect.

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{% hint style="info" %}
Emails are sent separately, meaning one email will be sent to the user’s primary address and a separate email will be sent to the configured alternate email address.
{% endhint %}